Sastram Labs builds the Sampark SDK, the Bodha Drive app, and the Hastle Free backend. This policy explains what data we collect across those products, why we collect it, who sees it, and how you can control it. It applies to fleet operators and insurers who deploy our software, to drivers whose trips are scored, and to visitors of this site.
Sampark is embedded inside our customers’ apps or shipped through Bodha Drive. In both cases, the fleet operator or insurer who deployed the SDK is typically the data controller for driver data; Sastram Labs acts as the processor, under the terms of our commercial agreement with that customer. Where you use Bodha Drive directly as a consumer, Sastram Labs is the controller for your account data.
To score a trip, Sampark reads phone sensors and location during active driving. Specifically:
Detection and scoring run on-device by default. Data leaves the device only after a trip completes, and only to the extent our customer’s program requires — for scoring storage, coaching, and reporting back to the fleet or insurer.
We do not sell driver data, and we do not use it to serve advertising.
Trip and score data is shared with the fleet operator or insurer who deployed Sampark for their program — that is the purpose of the program you or your fleet agreed to. Beyond that:
Where a program requires it, deployments can be self-hosted or regionally pinned. See our Data Residency page for how storage location, tenant isolation, and sub-processors work.
Trip and score data is retained for as long as the customer program that generated it remains active, plus a limited period afterward for dispute resolution and reporting, per the terms of the relevant commercial agreement. Diagnostic and crash data is retained for a shorter, fixed window sufficient to debug and resolve issues. You can request earlier deletion of your own data as described below.
Data is encrypted in transit and at rest. Access to production data is limited to personnel who need it to operate or support the service, and is logged. Multi-tenant deployments of Hastle Free run each tenant in its own isolated database schema, so one customer’s data is never queryable from another’s context.
Depending on where you’re located, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing — including under India’s Digital Personal Data Protection Act and equivalent regimes in the markets we serve. If you’re a driver whose trips are scored through a customer’s program, the fastest path is usually through that fleet or insurer, since they hold the underlying consent relationship. You can also reach us directly at hello@sastram.in and we’ll route the request appropriately.
We run programs across India, Colombia, Israel, South Africa, Southeast Asia, and the US. Where data crosses borders, we rely on contractual safeguards with our infrastructure providers and customers to keep protection consistent with this policy, regardless of where the data is processed.
Our products are built for commercial fleet, insurance, and consumer driving programs and are not directed at children. We do not knowingly collect data from anyone under the age of consent for data processing in their jurisdiction.
We’ll update this page when our practices change, and update the date at the top when we do. Material changes affecting active customer programs will be communicated directly to that customer.
Questions about this policy, or a request relating to your data: hello@sastram.in. Sastram Labs is based in Bengaluru, Karnataka, India.